Deutsche Post DHL Recruitment: For Deutsche Post DHL Recruitment 2022, applications are being accepted from interested and adequately qualified applicants.
Deutsche Post DHL Recruitment
The Deutsche Post AG, operating under the trade name Deutsche Post DHL Group, is a German multinational package delivery and supply chain management company headquartered in Bonn, Germany. It is the world’s largest courier company.
Job Title: Tele Sales Executive
- Support the administration of tele sales plans and inbound/ outbound call processes for small to mid-sized accounts
- Respond to customer inquiries, provide information, understand customer needs, promote and sell products/ services, close sales
- Undertake predominantly routine customer situations, sometimes may require deviation from standard screens, scripts, and procedures with the assistance of a computerized system
- Assess customer needs and suggest/ promote alternative products/ services based on a general understanding of the organization, its products/ services
- Enter and refer to data and information by navigating a computerized data entry system or other relevant applications
- Prepare implementation plans and execute campaigns supporting acquisition and retention programs for telesales
- Write scripts and call guides in support of inbound and outbound tele calling campaigns
- Create job aids, reference guides, and communication tools to support the performance of the telesales team
- Compile and publish research information into a knowledge base to be used by the telesales team
- Document and update changes on department procedures
- Understand the impact of communications and messaging on telesales business metrics
- Undertake management of special projects for the department
- Create databases to support information access
- Regularly check and correct problems that are not immediately evident in existing systems or processes, make minor changes without significantly modifying defined methods, standards, and/ or procedures
- Convince and sometimes negotiate with external parties that share a common desire to reach an agreement on complete proposals/programs
Job Skills, Qualifications & Experience
- A minimum of a Bachelor’s degree in a relevant field
- At least three (3) years of previous experience in Telemarketing or Call Centers
- Ability to sell, communicate clearly, and listen effectively
- Patient and able to manage stakeholders
- Results driven and attentive to details
- Ability to work alone and within a team environment
- Honest, reliable, and trustworthy
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- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Flexible working hours with the possibility of occasionally working from home upon agreement
- Possible further career development
- Competitive salary
How to Apply
Interested applicants should CLICK HERE to apply
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