Customer Service Jobs Work From Home Los Angeles 2022/2023 Application Form Portal.
Customer Service Jobs Work From Home Los Angeles: A customer care representative, also known as a customer service representative, facilitates the relationship between companies and their clients. Customer service representatives need to have basic computer skills. We will provide you with all necessary requirements and procedures on how to apply below.
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Customer Service Jobs Description
A customer care representative, also known as a customer service representative, facilitates the relationship between companies and their clients. Customer service representatives need to have basic computer skills.
Though their responsibilities vary based on the company they work for, most representatives are responsible for answering customer questions and addressing their concerns. They may work on-site at the company, from a call center, or from a home office.
An important part of their job is to resolve problems that customers may have, but they must know when to refer advanced issues to members of the management team. A good customer care representative is patient and detail-oriented.
|Hiring Organization||MSC Industrial Supply Co.|
|Post Name||Customer Care Representative|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||USD 12 To USD 15 Per Hour|
|Location||Work From Home|
We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. We are your steadfast partner in providing innovative solutions that deliver.
We help our customers drive greater productivity, profitability, and growth with approximately 2 million product offerings, our inventory management and other supply chain solutions, and deep expertise with 80 years of working across industries.
Responsibilities of Customer Service Jobs Work From Home Los Angeles
- Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Regional Omnichannel role.
- Communicates customer concerns and makes recommendations to management ensuring the most effective problem resolution.
- Remains up to date with all Regional Omnichannel functions and resources to guide, train and assist team members, while also serving the customers’ requirements related to new functionality.
- Builds internal and external customer relationships to enhance customer satisfaction while also improving sales and quoting opportunities.
- Takes ownership with difficult customer service issues while resolving them in a timely manner.
- Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements.
Skills & Requirements of Customer Service Jobs Work
- Excellent customer service skills are required.
- Demonstrated sales skills required.
- Excellent communication skills required including the ability to speak and write standard business English required.
- Bilingual ability (Spanish or French) desired.
- General knowledge of the industrial supply industry desired.
Benefits of Customer Service Jobs Work From Home Los Angeles
- Insurance Plans.
- Disability Insurance.
- Retirement Plans.
- Paid Sick Leaves.
- Performance Bonus.
How to Apply for Customer Service Jobs Work From Home Los Angeles
Interested and suitably person should kindly click on “APPLY NOW” to start application process:
If you have any questions concerning Customer Service Jobs Work From Home Los Angeles, please feel free to use the comment box below and ask us your question. We will be very pleased to answer you.
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